To start with thing you have to do is see whether this individual is really being smug; in light of the fact that others is running about like headless chickens, battling fires and making a major complain about how bustling they are it doesn’t imply that the individual calmly sitting discreetly and working is being careless. They may simply be as a rule more proficient than other people! You have to take a gander at genuine yield as opposed to movement. Just if the yield is lost or imperfect is there genuine confirmation of lack of concern. Second thing you need to do is evaluate whether the smugness you find is reliable. Regularly you will find that somebody is failing to meet expectations fleeting or just in a particular piece of their part. This is not to say that you ought to permit or overlook this; despite everything it must be handled, however you should have the capacity to be particular about the zone of deficiency as opposed to raising a “sweeping” matter. Case in point, Dave doesn’t do the last checks of the figures before sending them, as opposed to Dave is inconsistent, or Dave didn’t do the last checks a week ago, instead of Dave never does the last checks.
Since you have really recognized and measured the self-satisfied conduct you have to research the fundamental cause. Yes, you could simply depend on the power of your position to advise Dave to get himself straightened out or begin strolling, however that will give you a store of different issues that merit dodging now. By finding the cause you, or Dave, can oversee it, on the off chance that you don’t discover the cause the issue will just return, or more regrettable, spread to others. There is a bit “condition” that goes P=S+W. This is Execution = Expertise + Will. Smugness is the Will part, so for the motivations behind this article we aren’t going to consider the alternative that Dave doesn’t do the last checks since he does not have the Aptitude to do them, however just in light of the fact that he is deficient with regards to the Will to do them (or to do them legitimately). Looking for http://sentencehouse.com/complacent/.
Frequently you will find that once a man understands that their lack of concern has been seen and remarked upon, they will begin to enhance their execution; in regular circles this is the supervisor is watching, look occupied reaction, in more logical circles it is known as the Hawthorne Impact. On the off chance that the reason for the evident lack of concern is some component of authentic hardship; fatigue brought about by sick wellbeing or family issues for example, then as an administrator you may find that just proposing two or three days off work may help the person to deal with their issue and come back to shape.